Converting a Geriatrics Clinic to Virtual Visits during COVID-19: A Case Study

Date of Review: July, 2021

Iyer S, Mehta P, Weith J, Hoang-Gia D, Moore J, Carlson C, Choe P, Sakai E, Gould C. Converting a Geriatrics Clinic to Virtual Visits during COVID-19: A Case Study. J Prim Care Community Health. 2021 Jan-Dec;12:21501327211000235. doi: 10.1177/21501327211000235. PMID: 33729044; PMCID: PMC7975524.

During a pandemic that has limited the ability to safely conduct inperson services, virtual formats offer a feasible and acceptable alternative for clinically-complex older patients. Despite potential barriers and additional effort required for telehealth visits, patients expressed willingness to utilize this format. Patients and providers reported high satisfaction, particularly with the ability to access care similar to in-person while staying safe. Investing in telehealth services during a pandemic ensures that vulnerable older patients can access care while maintaining social distancing, an important safety measure. —Ashley Darcy Mahoney, PhD